Common Questions
Do you prescribe Menopause Hormone Therapy (MHT/HRT)?
Yes. I am a licensed Naturopathic Doctor in Ontario with prescriptive authority and additional certification in menopause care through The Menopause Society. I prescribe and monitor Menopause Hormone therapy (MHT) for appropriate candidates using an individualized, evidence-based approach. Hormone therapy is never “one-size-fits-all,” which is why recommendations are based on your symptoms, medical history, risk factors, stage of menopause, and personal goals. I prescribe Health Canada-approved therapies supported by current menopause guidelines and evidence-based care standards.
Do you prescribe bioidentical hormones?
Yes — many of the hormone therapy products I prescribe are considered bioidentical hormones.
“Bioidentical” simply means the hormone has the same molecular structure as the hormones naturally produced by the human body. Examples include certain forms of estradiol and progesterone that are commonly used in evidence-based menopause care.
However, it is important to understand that bioidentical does not automatically mean compounded.
I do not routinely prescribe compounded bioidentical hormone therapy (cBHT). This is because major menopause organizations, including The Menopause Society, recommend against the routine use of compounded hormones due to concerns regarding:
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Inconsistent dosing
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Lack of regulation and standardization
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Purity and quality concerns
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Limited safety and efficacy data
You can review their official statement and guidelines here: [MENOPAUSE SOCIETY LINK]
Instead, I prescribe Health Canada-approved hormone therapy products that are evidence-based, standardized, and supported by current clinical guidelines. An additional benefit is that these products are often covered under extended health or prescription drug plans, unlike many compounded products.
Do you prescribe testosterone therapy?
At this time, prescribing testosterone therapy is not within the scope of practice for Naturopathic Doctors in Ontario.
However, I do assess and support women experiencing concerns related to low libido and Hypoactive Sexual Desire Disorder (HSDD), which is currently the primary evidence-based indication for testosterone therapy in menopause care.
As part of your assessment, I can:
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Evaluate symptoms and determine whether further assessment for HSDD may be appropriate
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Review contributing factors such as hormones, medications, stress, sleep, relationship health, and overall wellbeing
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Order and interpret relevant blood work
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Provide evidence-based education on risks, benefits, and current guidelines
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Write advocacy letters to your primary care provider or specialist outlining appropriate considerations and dosing recommendations when indicated
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Monitor testosterone therapy with ongoing blood work and clinical follow-up if it has been prescribed by another provider
Monitoring is an important part of safe testosterone therapy and, unfortunately, is often not being done thoroughly enough. My goal is to help ensure women receive informed, evidence-based, and appropriately monitored care.
I think I need blood work — what is your testing policy?
As a licensed naturopathic doctor in Ontario, I run blood work in my office every day for my patients. Blood work gives us a more accurate picture of your health and symptoms. Blood work and testing are ordered based on your individual symptoms, health history, medications, risk factors, and clinical assessment. Not every patient requires extensive testing, and recommendations are always evidence-based and personalized to your care. Please note that laboratory testing is not included in appointment fees and are NOT covered by OHIP. Check your extended benefits to see if they can be covered there.
Testing will be discussed during an appointment so we can determine what investigations are appropriate and how results may impact your treatment plan. Routine testing requests are not completed over email without assessment.
I need a prescription refill — what is your refill policy?
Prescription refills require appropriate follow-up and monitoring to ensure your treatment remains safe, effective, and appropriate for your current health status.
Whenever possible, refills should be discussed and completed during scheduled follow-up appointments. Please keep track of how much medication you have remaining and book follow-ups in advance to avoid interruptions in treatment.
Requests for urgent refills outside of an appointment may be subject to an administrative refill fee.
Please note:
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Refill requests are not guaranteed without appropriate follow-up
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Some prescriptions may require updated blood work or reassessment before renewal
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Refill turnaround times may vary, so last-minute requests should be avoided whenever possible
The safest and most efficient way to manage prescriptions is through regular follow-up care and monitoring appointments.
Do you offer virtual appointments?
Yes. Virtual appointments are available for patients located in Ontario, Canada. Appointments are conducted through a secure online platform and allow us to discuss symptoms, review blood work and testing, create treatment plans, prescribe therapies when appropriate, and provide ongoing follow-up care — all from the comfort of your home. It's still important that you come prepared by testing the setting on your computer and make sure you have strong wifi before logging on to your appointment to avoid disruptions. Please note that some concerns may require in-person assessment or physical examination, in which case this will be discussed during your visit.
How do I reschedule or cancel an appointment?
Appointments can be rescheduled or cancelled through your patient portal (Jane) or by contacting the clinic directly by phone. We kindly ask for a minimum of 24 hours notice for any appointment changes. Late cancellations or missed appointments with less than 24 hours notice are subject to the full appointment fee. This policy helps protect appointment availability for other patients waiting for care and supports the time reserved specifically for you. If you need assistance accessing your portal or managing your appointment, please contact the clinic and we would be happy to help.
Do you offer direct billing?
Yes. Direct billing is available for select insurance providers.
Coverage for naturopathic services varies depending on your individual insurance plan, so we recommend confirming your specific coverage, deductibles, and reimbursement limits directly with your provider prior to your appointment.
Please note:
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Direct billing is not guaranteed for all plans
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Patients are responsible for any remaining balances not covered by insurance
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Laboratory testing, supplements, and prescriptions are billed separately and may not be covered under naturopathic benefits
I have a question between appointments — how do I contact you?
For administrative questions, appointment changes, or brief clarifications, you may contact the clinic by email or through the patient portal (Jane).
Please note that email and portal messaging are not appropriate for urgent medical concerns, emergencies, or complex medical discussions. Questions involving new symptoms, medication changes, treatment adjustments, interpretation of results, or detailed medical advice typically require a follow-up appointment to ensure safe and individualized care.
Response times may vary depending on clinic volume, and messages are answered during business hours only.
If you are experiencing a medical emergency, please call 911 or seek urgent medical care immediately.
I need to order or reorder supplements — how do I do this between appointments?
Have no fear — supplements can easily be ordered or reordered online at any time through your Fullscript account.
If you do not already have an account, you can create one using my dispensary link here:
[FULLSCRIPT LINK]
Through Fullscript, you can access a wide variety of professional-grade supplements delivered directly to your home — similar to a health food store, but with access to trusted practitioner brands and formulations. A 10% discount is automatically applied to orders through my dispensary. You do not need to be an active patient to use Fullscript.
Please note: patients are never obligated to purchase supplements through Fullscript. It is simply an optional resource available for convenience and access to professional-grade products. As with many practitioner dispensaries, I may receive a small commission from purchases made through the platform.
How do I access my treatment plan and visit notes?
You can access your treatment plans, visit notes, handouts, and recommendations directly through your Jane Account patient portal. Once logged in, navigate to the “Documents” section of your account to view any files or plans that have been uploaded for you. I have also created a short tutorial video showing you exactly how to access your documents here: [VIDEO LINK]
For easier access, I strongly recommend downloading the Jane Mobile App so you can conveniently view your treatment plans and documents directly from your phone anytime.
What are the costs of appointments?
Appointment fees vary depending on the type and length of visit.
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Initial naturopathic appointment (75mins): $350 CAD
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Second Visit Disclosure Appointment (1 hour): $225 CAD
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Follow-up appointments (30-45 mins): 150-190$ CAD
Please note:
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Payment is due at the time of your appointment
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Naturopathic services are not covered by OHIP
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Many extended health insurance plans include naturopathic coverage
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Laboratory testing, supplements, and prescriptions are billed separately and are not included in appointment fees
How do I become a patient?
I’m so glad you’re here — and I would be honoured to support you on your health journey.
Getting started is simple. If you are a resident of Ontario Canada, you can book your initial appointment directly online through my booking portal here: [BOOKING LINK] Or you may call the clinic at 289-608-8096
Many patients come to me feeling overwhelmed, dismissed, frustrated, or confused about their symptoms, especially during perimenopause and menopause. You do not need to figure this out alone. Together, we create a personalized and evidence-based plan tailored specifically to you. I look forward to working together.
I live outside of Ontario, Canada — how can we work together?
While I can only provide naturopathic medical care to patients located in Ontario, Canada, there are still several ways we can work together if you live elsewhere.
I offer Menopause consultation calls designed to help women better understand:
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Perimenopause and menopause symptoms
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Hormone therapy risks and benefits
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Blood work and testing to discuss with their healthcare provider
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How to advocate for themselves within the healthcare system
Please note that these consultations are educational in nature and do not establish a doctor-patient relationship or include medical diagnosis or prescription treatment.
I also offer a variety of educational programs and resources available worldwide, including:
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The Menopause Kitchen AI — a doctor-guided AI nutrition tool designed to help women create high-protein, Mediterranean-style meals tailored to menopause health goals
My goal is to ensure women everywhere have access to evidence-based, empowering menopause education and support — regardless of where they live.